Teamwork in Collocated Interaction using Google Docs

This is an interdisciplinary research study between the Workplace Studies Research Group and the CARS Group. This research project resonates with current debates around sociology, interaction, HCI (human-computer interaction) and CSCW (computer-supported collaborative work). We designed and conducted semi-naturalistic experiments on emotion and senses with technologies. 

We ran a series of semi-naturalistic experiments on 24 students (8 groups, 3 people each) looking at ways they carry out a collaborative task using GoogleDoc, a shared online document tool, testing out how their collaborative behaviour changed depending on their spatial organisation. We tested 4 different spatial scenarios, testing different methods of collaborative workplace arrangement present in today’s work environments, with and without face-to-face interaction, with and without the ability to speak to one another.

To simulate remote working, the first scenario was: in separate rooms, each with a computer, and access to Skype; and the second scenario was: in separate rooms, each with a computer, and no access to Skype. To simulate two types of face-to-face office work environments the third scenario was: in the same room, with individual computers, on individual tables; and the fourth scenario was: in the same room, with individual computers on a shared table. We collected data using 4 video-cameras recording both the participant’s screens to monitor the online coordination, and cameras recording their physical coordination and spatial organisation dynamic. We also conducted 4 personality questionnaires (Big-5, Bisbas, iri, Teamwork), to aid with teamwork analysis.

Researchers: Dr. Francesca Salvadori; Dr Maria Elide Vanutelli; Prof. Giampietro Gobo; Prof. Claudio Lucchiari