Application errors or lockouts (students)
Before asking for assistance
Systems may have temporary malfunctions:
- Wait a few hours and try again
-
Disable the cache: many problems are due to pages being blocked in the browser cache.
Please clear the cache or start an incognito session and try again.
If the situation does not improve, contact the support team.
Always attach your identification data (username, student number, ...), screenshots and error messages. Responses will be faster.
Which service error do you get?
Unimia, SIFA, payments, webmail
You can get assistance for these services by writing to InformaStudenti.
More info:To access InformaStudenti, you can also use your external account or register a new one.
Ariel
For Ariel, contact the dedicated support team.
Office 365/Teams
Contact the Office 365/Teams support team
LezioniUnimi app or website
Contact the LezioniUnimi app support team