You have enrolled or transferred less than 48 hours ago

The activation of services can take up to 48 hours, try again in a few days.

During activation, minor disruptions or malfunctions may occur (eg: misaligned information). Within 48 hours everything will normally be fixed, otherwise contact InformaStudenti for a check.

To access InformaStudenti you can also use your external account or register a new one.

Check which account you are using

To access the services, use the @studenti.unimi.it or @unimi.it account (doctoral and postgraduate students).

The external account (without @) is used for enrolment procedures, InformaStudenti and a few other services.

If you are enrolled, you should have a @studenti.unimi.it account. The name and password are shown in the enrolment receipt (last page).

If you have not received the activation email, write to InformaStudenti.

You can no longer log in to your email

If your email no longer works (while everything else is up and running) remember that the @studenti.unimi.it email is deactivated after 2 years.

The email box is deactivated two academic years after the last renewal (since graduation, including from single courses). You have no longer access to your emailbox or emails.

If you enrol again, the same email account will be reactivated (but only after enrolment).

Your email is managed through Microsoft 365 and its username and password are the same you use to access all the other online services.
For safety reasons, multifactor authentication (MFA) has been implemented, requiring users to take a further step for authentication after entering their username and password. For further Information and instructions on MFA, please visit the University website.

If you think there is an error, write to InformaStudenti for assistance.

You can no longer log in to any service

Check that you are current with tuition and administrative formalities, and that you have not lapsed.

The account lockout may be caused by an administrative problem.

If you are unsure or cannot understand what the problem is, write to InformaStudenti for a check.

To access InformaStudenti you can also use your external account or register a new one.

Unimia, SIFA, payments, webmail

You can get assistance for these services by writing to InformaStudenti.

To access InformaStudenti, you can also use your external account or register a new one.

Ariel

For Ariel, contact the dedicated support team.

Office 365/Teams

Contact the Office 365/Teams support team

LezioniUnimi app or website

Contact the LezioniUnimi app support team